How do I run a traceroute
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| A traceroute does just what it sounds like, it will trace your route through the internet from your current location to a given destination, our staff will often ask for traceroute if you are having difficulty accessing your website or other services. Using the output from a traceroute, our staff can analyze where your connection to our servers is getting blocked and what may be the possible cause. How to run a traceroute depends on what OS (Operating System) your local machine is running. There are instructions below on how to run a traceroute for various operating systems. Windows XP[1] Start -> Run [2] Enter in "command" (no quotes) [3] In the new window that pops up, enter "tracert yourdomain.com" (no quotes, and replacing yourdomain.com with your actual domain) Windows Vista/Windows 7[1] Click Start button. [2] In the search box at the bottom of the menu, type "cmd" without the quotes. [3] Hit the Enter button. [4] In the new window that pops up, enter "tracert yourdomain.com" (no quotes, and replacing yourdomain.com with your actual domain) Mac[1] From your hard-drive, open the Applications folder, and click to open the Utilities folder. [2] Double-click Terminal. [3] Enter "traceroute yourdomain.com" (no quotes, and replacing yourdomain.com with your actual domain)</div> How to copy from the Windows command prompt[1] Right click anywhere in the command prompt's window. [2] Select 'Mark'. [3] Highlight all of the text you're wanting to copy in the command prompt's window. [4] Right click anywhere in the command prompt's window once again. The text is now copied. |
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